Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale.

What You Will Do

Forescout has an excellent opportunity for an engaging and employee-focused Professional Services Engineer to join our high-energy, multi-cultural, world-changing team. In this role, you will be responsible for the following:

Customer consultation to determine outcomes, success criteria and challenges/gaps. Develop and implement plans of action to close gaps and drive successful outcomes.
Administer and mature customer enterprise deployment of the Forescout solution.
Interface with Forescout Support and/or R&D to resolve technical issues that may impede success.
Define and create polices in accordance with customer’s business requirements.
Manage equipment installation and configuration at all locations, to include lab environments.
Manage Forescout software and hardware upgrades.
Manage of the ForeScout solution in accordance with the customer’s business goals.
Create customer reports to achieve project alignment and unity of effort.
Contribute to the development of best practices, intellectual property, and training material.

What You Bring to Forescout

We encourage you to apply if you meet most but not all the requirements listed below. We value competency, aptitude, effort, and a great attitude as a supplement to experience.

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
3+ years of technical professional services experience in a customer-facing role.
Have a ForeScout Certified Administrator (FSCA) or ForeScout Certified Engineer (FSCE).
Must have a current/active Top Secret, or TS/SCI Clearance.
Hands-on experience with Forescout solutions.
Strong experience in network troubleshooting and configuration.
Linux O/S installation, security configuration, and management.
Working knowledge of Linux/UNIX operating systems.
Virtualization environments for both desktop and server deployments.
Working knowledge of industry security standards, procedures and technologies.
Ability to constructively handle and address customer concerns through explanation or management escalation.
Experience in US federal government environments.
A self-motivated individual with a ‘can do’ attitude.
Ability to work independently in a mix of workplace environments including large enterprise, commercial, and military/government agency customers.
Experience installing, managing, and supporting production network and computer security systems comprised of multiple technologies.
Experience / certifications in multiple leading IT security, network, IoT and/or OT technologies.
Consultative experience designing and advocating for best-practice solutions.
Minimum 3 years of experience with network hardware configuration.
3 years of significant experience with Windows based operating systems and Unix systems, specifically Linux.
Expertise deploying large scale enterprise deployments/data centers.
Experience deploying and/or supporting enterprise security software products such as firewalls, IPS, Anti-Virus solutions, application firewalls, high availability solutions, network management systems and virtual systems.
Experience implementing complicated software products that involve multiple components.
Ability to clearly document complicated steps and procedures.
Excellent communications skills, strong customer orientation, good organizational skills, self-driven with ability to multi-task on various projects and aptitude to learn new technologies.
Excellent interpersonal skills and experience working in demanding and challenging environments.
Live within 45 minutes of a major regional airport (US based) with approximately 40% travel.
Working knowledge of shell, perl and xml scripting a plus.
Design and architecture experience a plus.
Technical support experience a plus.
CISSP and/or PMP certification a plus.

What Forescout Offers You

Competitive compensation and benefits–we cover 80% of employee and dependents’ benefits premiums (the U.S. only), 401K match, generous PTO policy, and much more
Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology
Leadership that supports and encourages professional growth and development
Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram
Learn more @ www.forescout.com

Our Mission - Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.

Our Values

One Team – We all work together, and we all win together.
Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
Customer Driven – We listen, we learn, and we make it right.
Relentless – We're smart, determined, and find a way. We figure stuff out.
Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired because of the referral or through other means.

Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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