Product Analyst
Secure Code Warrior
IT, Product
Sydney, NSW, Australia
Posted on Monday, May 6, 2024
Our mission at Secure Code Warrior is to make the digital world safer by helping companies secure their software through developer-driven security. In a nutshell, Secure Code Warrior gives developers the skills to write secure code. Our learning platform is the most effective secure coding solution because it uses agile learning methods for developers to learn, apply, and retain software security principles. Over 600 enterprises trust Secure Code Warrior to implement agile learning security programs, deliver secure software rapidly, and create a culture of developer-driven security.
To make our mission possible, we’ve brought together individuals passionate about software, security, connection, and collaboration. We are a venture-backed, global remote-first company with offices in Australia, America, Belgium, Iceland, and the United Kingdom.
For more information about Secure Code Warrior, visit www.securecodewarrior.com.
Make your mark with a rapidly growing Cybersecurity company:
We are looking for an analytical and motivated Product Analyst to make their mark in Sydney! A new role, you will be responsible for developing an understanding of our products' performance throughout EMEA and APAC. You’ll work closely with other teams to establish and monitor key performance indicators, analyze product usage data, and uncover actionable insights to drive product improvements and inform strategic decision-making.
Your responsibilities include (but are not limited to):
* Maintain and develop north star metrics, ensuring alignment with overall business objectives and product strategy - as well as provide insights and recommendations to guide product development and optimization;
* Perform exploratory analysis of customer behavior to identify trends, patterns, and opportunities for product improvement;
* Maintain and update our current set of product metrics;
* Design and implement data tracking and instrumentation strategies to capture critical user interactions and product performance metrics;
* Conduct customer segmentation and cohort analysis to identify high-value customer groups and tailor product experiences to their needs; and
* Perform ad-hoc analyses and deep-dives into specific product areas or user segments to answer critical business questions and inform strategic decisions.
We’d love to chat if you have:
* 3-5 years of experience as a product analyst or in a similar role, preferably within a B2B or B2C SaaS company;
* Strong proficiency in SQL and experience working with large, complex & unstructured datasets;
* Expertise in data visualization tools such as Tableau, Looker, or Power BI, with the ability to create compelling and insightful dashboards and reports;
* Familiarity with product analytics tools like Mixpanel, Amplitude, or Google Analytics;
* Experience with statistical analysis and knowledge of experimental design, A/B testing, and user segmentation techniques;
* Understanding of key SaaS metrics, such as Monthly Recurring Revenue (MRR), Churn, Customer Acquisition Cost (CAC), and Customer Lifetime Value (CLTV);
* Strong problem-solving skills and the ability to think critically when analyzing data and drawing insights;
* Excellent communication and presentation skills, with the ability to convey complex data insights to both technical and non-technical stakeholders;
* Ability to manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced environment; and
* Knowledge of programming languages such as Python or R for advanced data analysis is advantageous.
Let’s talk about benefits:
* Unlimited Paid-time-off;
* Remote first culture, with offices in Sydney if you wish to work more hybrid;
* Paid Parental Leave;
* Employee Share Option Plan;
* Volunteer Leave and Employee Assistance Programs; and
* Home Office Reimbursement.
You're joining us at an exciting stage in our journey, and are key to our future success. You’ll have the opportunity to create impact, deliver on your ideas, and use your spark; experience and expertise to help us live long and prosper.
Warriors have full flexibility. We appreciate that you’ll do your best work when you’re rested and energized. With our business operating globally, there’s no 9-5 grind at Secure Code Warrior. You’re encouraged to work the days, times and in the way that suits your best. We also offer generous leave and work from home options so you can make work work for you.
We’re a tight-knit team that values humility, diversity, giving back to the community and to each other. Giving back is key to being a Warrior, and we do what we can to make the world a little bit brighter as we work to make it more secure.
Diversity. Inclusion. They’re more than just words for us. They’re the hard-and-fast principles guiding how we build our teams, cultivate leaders and create a company where every single person feels safe and celebrated. We have a global, multicultural following—we want to reflect that inside our walls and ensure people come as they are, we like it that way!